About/FAQ

About

I have been selling online for 15 years & counting. I have experience in multiple selling & trading communities such as Ebay, Etsy, and Makeupalley. Links to feedback are available upon request. If you are interested in trading with me, please feel free to send me a request. I'm always willing to see what other people have to offer.


Contact Us & Place an Order

• Feel free to leave a comment on the home page to place an order or to ask a question. If you are ready to place an order and do not wish to have your information displayed in a comment, you may email me at: stitchtupgothgrl@gmail.com

FAQ's

Payment

• I prefer paypal and for now it is my only accepted payment method.
• Unless there are extenuating circumstances which have been addressed previously to placing an order, payment is due within 48 hours of placing an order. If I have not heard from you after 48 hours, the items you requested will be put back up for sale.

Shipping

• I recycle all packaging materials so that you will not have to pay handling fees and because this is a great way to reduce waste. I strongly encourage all fellow internet sellers to reuse packaging materials.
• I do ship worldwide; please be advised that if you are located outside the US or Canada that shipping costs will be higher. Shipping costs vary based on your location and weight of package.
• Delivery Confirmation is required for all domestic packages which contents total $20 or more. Insurance is not included in packages but can be included for an additional fee. Insurance fees range based on value of the package. If you are located Internationally, I strongly encourage you to purchase insurance or opt for registered mail. I am not responsible for the negligence of the post office.
• I try to mail packages out once a week. If you miss the day that I mail out for that week, you order will be shipped with the following week's mailing. Delivery times varies based on location and type of service that was paid for (ex: media mail, first class, priority...).

Other Important Notes

• All items come from a non-smoking home. However, I do own indoor animals. If you are allergic to dogs please be advised of this.
• All items are USED unless noted. This is a "garage sale". If you have questions about the condition of an item, please ask prior to purchasing an item. If you are unhappy with an item I do apologize for that, however I cannot accept returns unless I mailed you the wrong item.